Return & Refund Policy – Zaaraa Fashion Studio

At Zaaraa Fashion Studio, we strive to provide the best quality products. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

We accept returns only under the following conditions:

• Product received is damaged or defective
• Wrong item delivered

👉 The issue must be reported within 48 hours of delivery.

2. Return Process

To request a return:

1. Contact us via WhatsApp or phone within 48 hours
2. Share your order details and clear photos of the product
3. Our team will verify and approve the return request

👉 Returns without prior approval will not be accepted.

3. Refund Policy

• Once the returned product is received and verified, the refund will be processed
• Refund will be credited to the original payment method
• Refund processing time: 5–7 business days

4. Non-Returnable Items

The following items are not eligible for return:

• Used or worn products
• Products without original packaging
• Items purchased during sale or clearance (if specified)

5. Cancellation Policy

• Orders can be cancelled only before they are shipped
• Once dispatched, cancellation is not allowed

6. Shipping Charges

• Shipping charges are non-refundable
• In case of return due to our mistake (damaged/wrong product), return shipping will be handled by us

7. Contact Information

For return or refund requests, contact us:

📞 Mobile Number: 9442093932
💬 WhatsApp Number: 9442093932

📍 Address:
2/301/A, K. Possaripatti X Road,
Krishnagiri, Tamil Nadu – 635001
India

🌐 Website: Zaaraa Fashion Studio